Template document. This text must be reviewed and approved by a lawyer before launch, and adapted to the company’s state of establishment and target markets (United States, European Union, United Kingdom, West Africa). It is not legal advice. Highlighted items are to be completed.
Last updated: juillet 27, 2026
1. Purpose
These terms govern coffee sales made on this site between company name — to complete (“the seller”) and any customer (“the buyer”). Every order implies unconditional acceptance of these terms.
2. Products
The products offered are Café Touba coffees (Regular, More Clove, Nouroul Jamal), in 250 g and 1 kg sizes, ground or whole bean. Photos and descriptions are indicative. As a natural food product, slight variations in color, grind or aroma may occur between batches.
3. Prices
Prices are shown in the selected currency. The price that applies is the one in effect when the order is placed. Shipping is calculated at checkout, before any payment, based on destination and weight. Sales tax / VAT: tax regime — to complete.
4. Order
The order is final once payment is confirmed and these terms accepted. A confirmation email summarizes the order.
5. Payment
Accepted payment methods are shown at checkout. Card transactions are processed by an approved payment provider; no card data is stored by the seller. Products remain the seller’s property until full payment.
6. Shipping
Orders ship from shipping location — to complete to the served zones: Senegal, West Africa, European Union, United Kingdom and Switzerland, North America, and the rest of the world. Indicative carrier lead times: carrier lead times — to complete. These times run from dispatch and are not a firm commitment, as customs operations are beyond the seller’s control. Import duties and taxes remain the recipient’s responsibility. A tracking number is provided at dispatch.
7. Right of withdrawal
Where applicable (e.g. 14 days in the EU), the customer may withdraw without justification. Important exception: food products that have been unsealed or opened after delivery cannot be returned for hygiene reasons. Only unopened bags in original condition may be returned.
8. Damaged or incorrect product
For a damaged parcel or an incorrect product, the customer has claim window — to complete from delivery to report it, with photos, via the contact page. The seller then replaces or refunds.
9. Subscriptions
Subscriptions have no minimum term. The customer may pause, change or cancel anytime from their account, before the renewal date.
10. Personal data
Data is processed per the privacy policy.
11. Disputes
In case of difficulty, the customer should contact customer service first. Failing an amicable agreement, disputes fall under the courts of competent jurisdiction — to complete, under the laws of governing law — to complete.